Privacy Policy

Desire Solutions Tech LLC we are committed to protecting the privacy and confidentiality of our clients’ information. This privacy policy outlines how we collect, use, store, and safeguard your personal and business information when you use our services. By engaging with Boom Tec Inc., located at 1433 31ST RD, FL 2 ASTORIA, NY 11106, and contacting us at +1 (888) 250-4503 or Team@desiresolutionstech.com , you consent to the practices described in this Privacy Policy.

1. Information We Collect

• Desire Solutions Tech LLC. collects different types of information from clients to provide, improve, and personalize our services. This information may include:
• Personal Information: Name, contact details (email, phone number, address), and payment information.
• Business Information: Company name, project details, and service preferences.
• Technical Information: IP addresses, browser type, access times, and log files, typically collected through website visits.
• Service Usage Data: Information related to how clients use our IT services, including communication records, project history, and technical specifications.
• This information may be collected directly from you when you fill out forms, send communications, or use our online services, or automatically when you interact with our website.

2. Use of Information

The information we collect is used for various business and operational purposes, including but not limited to:
Service Provision: We use your information to deliver IT services, fulfill contracts, and manage client relationships.
Communication: Personal information is used to contact you regarding project updates, service offerings, billing information, or responding to inquiries.
Payment Processing: Payment details are used to process transactions for services rendered.
Personalization: We may use collected data to customize our services according to your business needs and preferences.
Improvement of Services: Technical and service usage data help us improve our IT solutions and optimize customer experience.
Legal and Compliance: Information may be used to meet legal obligations, such as financial reporting, or to enforce contracts.

3. Data Sharing and Disclosure

Desire Solutions Tech LLC. does not sell, rent, or trade your personal information to third parties. However, we may share information in the following instances:
Service Providers: We may share your information with third-party vendors or contractors who assist in providing services, such as payment processors, cloud service providers, or IT support vendors. These parties are bound by confidentiality agreements and may only use your information for the specific tasks they’ve been hired to perform.
Legal Obligations: We may disclose information if required by law, such as in response to a court order, subpoena, or legal process, or to protect our legal rights.
Business Transfers: In the event of a merger, acquisition, or sale of assets, client information may be transferred as part of the transaction. You will be notified of such changes.

4. Data Security

Desire Solutions Tech LLC. takes data security seriously and implements various measures to protect your information from unauthorized access, disclosure, or alteration. This includes:
Encryption: Sensitive data, such as payment information, is encrypted during transmission using SSL (Secure Socket Layer) technology.
Access Control: Only authorized personnel have access to client information, and they are required to maintain confidentiality.
Data Backup: Regular backups are performed to ensure the integrity and availability of client data.
Firewalls and Anti-Virus Protection: Systems are secured using industry-standard firewalls and anti-virus software to guard against external threats.
Despite our best efforts, no method of data transmission or storage is completely secure. Therefore, while we strive to protect your information, we cannot guarantee absolute security.

5. Your Data Rights

As a client, you have certain rights concerning your personal information, which include:
Access: You have the right to request a copy of the personal information we hold about you.
Correction: If any of your information is inaccurate or outdated, you may request that it be corrected or updated.
Deletion: You may request the deletion of your personal data, subject to our legal obligations to retain certain information.
Objection to Processing: You may object to certain uses of your data, particularly regarding marketing or automated decision-making.
Data Portability: Upon request, we can provide your information in a machine-readable format for use in other systems.
To exercise any of these rights, please contact us at Team@desiresolutionstech.com or +1 (888) 250-4503. We may require proof of identity before fulfilling your request.

6. Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance your experience and collect data about website traffic. Cookies are small text files stored on your device that help us understand how you interact with our website. You can modify your browser settings to refuse cookies or alert you when cookies are being sent. However, disabling cookies may affect your ability to use certain features of our site.
We also use analytics tools, such as Google Analytics, to gain insights into website usage and improve our services. These tools collect anonymized data and do not personally identify users.

7. Children’s Privacy

Desire Solutions Tech LLC. does not knowingly collect or solicit personal information from individuals under the age of 18. If we become aware that we have inadvertently collected personal information from a minor, we will take immediate steps to delete such information. If you believe that we may have any information about a child under 18, please contact us immediately.

8. International Data Transfers

Desire Solutions Tech LLC. operates primarily in the United States, but some of our service providers may be located in other countries. If your information is transferred internationally, we ensure that appropriate safeguards are in place to protect your data, such as contractual clauses or data protection agreements.

9. Changes to the Privacy Policy

Desire Solutions Tech LLC. reserves the right to modify this Privacy Policy at any time. Any changes will be posted on our website or communicated to you via email. Continued use of our services following any updates to this policy constitutes your acceptance of the changes. We encourage you to review this Privacy Policy periodically.

10. Contact Information

If you have any questions, concerns, or requests related to this Privacy Policy, please contact us at:

Desire Solutions Tech LLC.
1433 31ST RD, FL 2 ASTORIA, NY 11106
Phone: +1 (888) 250 4503
Email: Team@desiresolutionstech.com
By using Desire Solutions Tech LLC. services, you acknowledge and agree to the terms of this Privacy Policy.